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modernswords
Junior Member
USA
428 Posts |
 Posted - 07/12/2012 : 19:49:56
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quote:
Originally posted by GunNut
Or, maybe just use 8-round mags ? :)
I couldn't trust the gun with any mag at this point. I would always have that nagging in the back of my mind. Kinda like a spouse cheating on you and then saying "it will never happen again." Theres always doubt from then on.
No thanks without S&W owning up and communicating the issue. |
 
"...he who has no sword, let him sell his garment and buy one."
“A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.”- Amendment II, U.S. Constitution |
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YooperTrav
Average Member
USA
785 Posts |
Posted - 07/18/2012 : 17:54:09
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tonight i got my Shield back from its 3rd trip to the mothership. the paperwork says they replaced the BBL (same as they said the 1st time). I fully anticipated the problem to be the same, but it is apparently fixed. The 7 round magazine inserts/locks in place much easier. And I have tried dozens of times to get the slide to stick out of battery and recreate the failure. Even if I hold the gun flat or point it up to remove "gravity" from the equation, it still snaps back into battery. So I am finally satisfied.
I am however very disappointed in the customer service of S&W. It took them about 10 weeks to resolve my issue. and they were less than understanding, if not skeptical and disregarding toward me. And to top it off, I gave them written instructions to return the gun to me and my place of business AND email so I could be expecting it. (not alot of employers want you receiving firearms at work) Yet they shipped the gun to my home with no notice. And of course I was not home to receive it. In the future I will probably avoid S&W from this experience. |
GOD BLESS AMERICA
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deadguy
I see dead people
7298 Posts |
Posted - 07/18/2012 : 18:36:56
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| If I'm not mistaken, handguns must be shipped from the manufacturer to your residence upon return. |
People are getting fatter everyday. 10mm isn't just for bears anymore. |
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YooperTrav
Average Member
USA
785 Posts |
Posted - 07/18/2012 : 18:52:06
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| the first 2 times they returned it to my work address. |
GOD BLESS AMERICA
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Nathan
Big Sky Guy
USA
21551 Posts |
Posted - 07/18/2012 : 18:56:39
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quote:
Originally posted by modernswords
Kinda like a spouse cheating on you and then saying "it will never happen again." Theres always doubt from then on.
worse feeling in the world buddy. |
Nathan In Montana, carrying a Gen4 Glock 19 loaded with Federal 147 grain +P JHPs carried in a Galco King Tuk thats worn on a Wilderness Instructor's belt.
NRA Certified Instructor, Rifle, Shotgun and Pistol
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deadguy
I see dead people
7298 Posts |
Posted - 07/18/2012 : 19:29:22
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quote:
Originally posted by YooperTrav
the first 2 times they returned it to my work address.
Good to know. Springfield told me it had to go back to official residence. Could be a company policy only. |
People are getting fatter everyday. 10mm isn't just for bears anymore. |
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GlockASA
New Member
USA
72 Posts |
Posted - 07/18/2012 : 19:32:15
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I really hope they can get this issue fixed because I am looking at this gun chambered in .40 S&W.
At this point, the safe move is a Glock 26 or 27. |
Gen 4 Glock 23 loaded with Federal HST 180 grain .40 S&W
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YooperTrav
Average Member
USA
785 Posts |
Posted - 07/18/2012 : 19:32:32
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| Or maybe it was a mistake. But i included the company name in my address and told them it was my work address |
GOD BLESS AMERICA
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GunNut
Average Member
USA
821 Posts |
Posted - 07/21/2012 : 09:11:59
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| Great to hear it's fixed. Very disappointing what it took.... Nathan's should be fixed too then. Still wonder what the actual deal is... |
An armed society is a polite society. |
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GlockASA
New Member
USA
72 Posts |
Posted - 07/21/2012 : 20:52:07
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| Nathan, have you received your shield back yet? I shot one today and love its size and feel and would love to get one, however this out of battery issue has me worried. I wonder how long it will take for the Shield's coming of the production line to be up to standards as opposed to having to deal with 10+ weeks of headaches to get a current model working properly. |
Gen 4 Glock 23 loaded with Federal HST 180 grain .40 S&W
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Nathan
Big Sky Guy
USA
21551 Posts |
Posted - 07/21/2012 : 20:57:00
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| i havent even sent mine in yet for the third trip. im still waiting on the prepaid shipping label from them. |
Nathan In Montana, carrying a Gen4 Glock 19 loaded with Federal 147 grain +P JHPs carried in a Galco King Tuk thats worn on a Wilderness Instructor's belt.
NRA Certified Instructor, Rifle, Shotgun and Pistol
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GlockASA
New Member
USA
72 Posts |
Posted - 07/21/2012 : 21:02:35
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quote:
Originally posted by Nathan
i havent even sent mine in yet for the third trip. im still waiting on the prepaid shipping label from them.
Ouch. Didn't mean to pour salt on the wound. How pervasive does this problem appear to be? Hit or miss, or are we talking a high % of the shields? |
Gen 4 Glock 23 loaded with Federal HST 180 grain .40 S&W
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YooperTrav
Average Member
USA
785 Posts |
Posted - 07/22/2012 : 11:55:56
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| its my opinion that this is a problem with the magazines. Im certain they sent back a different magazine on the 3rd try. This magazine is much easier to insert and doesnt seem to interfere with the slide motion. |
GOD BLESS AMERICA
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Nathan
Big Sky Guy
USA
21551 Posts |
Posted - 07/22/2012 : 17:03:56
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quote:
Originally posted by YooperTrav
its my opinion that this is a problem with the magazines. Im certain they sent back a different magazine on the 3rd try. This magazine is much easier to insert and doesnt seem to interfere with the slide motion.
i wonder if they just weakened the springs |
Nathan In Montana, carrying a Gen4 Glock 19 loaded with Federal 147 grain +P JHPs carried in a Galco King Tuk thats worn on a Wilderness Instructor's belt.
NRA Certified Instructor, Rifle, Shotgun and Pistol
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YooperTrav
Average Member
USA
785 Posts |
Posted - 07/22/2012 : 19:39:12
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i think that may be the case. but i notice with my Kimber, the factory magazine is very stiff and my WC magazines springs are much lighter. i dont have the same Shield "slide" issues with my Kimber but I do have feeding problems with the WC magazine.
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GOD BLESS AMERICA
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vvenz
Starting Member
USA
1 Posts |
Posted - 07/24/2012 : 07:18:39
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quote:
Originally posted by YooperTrav
tonight i got my Shield back from its 3rd trip to the mothership. the paperwork says they replaced the BBL (same as they said the 1st time). I fully anticipated the problem to be the same, but it is apparently fixed. The 7 round magazine inserts/locks in place much easier. And I have tried dozens of times to get the slide to stick out of battery and recreate the failure. Even if I hold the gun flat or point it up to remove "gravity" from the equation, it still snaps back into battery. So I am finally satisfied.
I am however very disappointed in the customer service of S&W. It took them about 10 weeks to resolve my issue. and they were less than understanding, if not skeptical and disregarding toward me. And to top it off, I gave them written instructions to return the gun to me and my place of business AND email so I could be expecting it. (not alot of employers want you receiving firearms at work) Yet they shipped the gun to my home with no notice. And of course I was not home to receive it. In the future I will probably avoid S&W from this experience.
YooperTrav,
I am having the same problem and since there is some confusion with this issue with S&W, I was wondering if you had a Case# or Reference#, Incident # etc... - basically some internal number that S&W uses to track issues. If you or Nathan could post your reference #s then S&W would be able to lookup the issue from your Case #s and better understand the problem and hopefully find out what solution they used to fix it in your case and then do the same thing to my gun.
Thanks. |
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lumberjack2003
Starting Member
1 Posts |
Posted - 09/07/2012 : 10:36:28
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Hi everyone,
I'm new to this forum but I've been posting about this very issue over at smith-wessonforum.com (http://goo.gl/RKUvn). I have the Shield .40 and it seems to be the same issue cited here. It's been back to Smith once already for the magazine drop problem (it was falling to the ground by it self after firing http://goo.gl/LGPxY) which they fixed, but they have yet to fix the RTB issue.
I posted a video of what is going on with mine...I'd be interested to hear feedback about whether it's the exact problem you guys are having.
http://www.youtube.com/watch?v=rKpzJGwWE50
I'm getting about 4% failure rates on loading and ejecting and I suspect it's tied to whatever is causing the FTRB issue... |
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Kernsstmarys
Starting Member
USA
3 Posts |
Posted - 12/12/2012 : 11:36:05
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| I bought a shield first day they came out waited about a mth 1/2 to shoot it. When I did on the 3rd round the gun literally blew apart in my hands. It looked like it put a shell on a shell. I sent it to s&w who tell me it's a ammo problem. Is this what happens when one is out of battery and fired? Thank you |
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jeff hughes
New Member
68 Posts |
Posted - 12/12/2012 : 17:33:15
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quote:
Originally posted by Kernsstmarys
I bought a shield first day they came out waited about a mth 1/2 to shoot it. When I did on the 3rd round the gun literally blew apart in my hands. It looked like it put a shell on a shell. I sent it to s&w who tell me it's a ammo problem. Is this what happens when one is out of battery and fired? Thank you
Nope, if your gun is out of battery won't go bang... |
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Nathan
Big Sky Guy
USA
21551 Posts |
Posted - 12/12/2012 : 17:34:53
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quote:
Originally posted by jeff hughes
if your gun is out of battery won't go bang...
er, its not supposed to. i was able to get mine to fire once (empty, while testing) without being fully into battery. this was before i sent it into S&W the first time for repairs. it was only slightly out of battery and i dont know if it was close enough to count or not, but it wasnt seated fully and the striker did release. |
Nathan In Montana, carrying a Gen4 Glock 19 loaded with Federal 147 grain +P JHPs carried in a Galco King Tuk thats worn on a Wilderness Instructor's belt.
NRA Certified Instructor, Rifle, Shotgun and Pistol
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jeff hughes
New Member
68 Posts |
Posted - 12/12/2012 : 17:43:58
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^ very strange. I guess that would be better than not going bang...
Are you still carrying the Shield? |
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Kernsstmarys
Starting Member
USA
3 Posts |
Posted - 12/12/2012 : 17:47:19
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| S&w are telling me it's not their problem. No repair or refund |
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Nathan
Big Sky Guy
USA
21551 Posts |
Posted - 12/12/2012 : 17:59:02
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i would definately link them to this thread. speak with a customer service manager; dont waste time with a CSR. never bother discussing the issue with anyone lacking the authority to over-ride any such decisions.
what ammunition were you shooting? |
Nathan In Montana, carrying a Gen4 Glock 19 loaded with Federal 147 grain +P JHPs carried in a Galco King Tuk thats worn on a Wilderness Instructor's belt.
NRA Certified Instructor, Rifle, Shotgun and Pistol
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Kernsstmarys
Starting Member
USA
3 Posts |
Posted - 12/12/2012 : 18:36:07
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| Winchester white. Like I said just very disappointing |
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Nathan
Big Sky Guy
USA
21551 Posts |
Posted - 12/12/2012 : 18:55:21
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| had you told me it was reloads they may have a case. if WWB they are wrong. fight this. |
Nathan In Montana, carrying a Gen4 Glock 19 loaded with Federal 147 grain +P JHPs carried in a Galco King Tuk thats worn on a Wilderness Instructor's belt.
NRA Certified Instructor, Rifle, Shotgun and Pistol
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Topic |
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M&P Shield - out of battery failure
